Frequently Asked Questions

Prices update in real time and are shown live on the site. When you buy, a 3-minute price lock holds your rate while you check out.

Digital gold lets you own fractional grams of physical gold stored securely in our vaults. You can buy, sell, or convert to physical bars at any time.

Bring your gold item or request a digital buyback through the app. Our team will verify and transfer the funds to your account within one business day.

You can collect from any YGold branch with your order confirmation and a valid ID. Postage delivery is also available for selected items.